Terms of service

Effective Date: 12 August 2026

This website is operated by NIVE ENTERPRISES under the brand name RAUNIV. Throughout the website, “RAUNIV”, “we”, “us” and “our” refer to NIVE ENTERPRISES and its brand RAUNIV.

By visiting our website, creating an account, placing an order or using any service provided through our website, you agree to these Terms of Service.

SECTION 1 — ONLINE STORE TERMS
By using our website, you confirm that you are legally capable of entering into a transaction under applicable law. You agree not to use our products or website for any unlawful or unauthorized purpose.

SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse or cancel service/order requests where reasonably necessary, including suspected fraud, misuse, unlawful activity or violation of these Terms. You agree not to reproduce, copy, resell, exploit or commercially use our website, content, images, branding or materials without prior written permission.

SECTION 3 — PRODUCT INFORMATION
We make reasonable efforts to ensure product descriptions, photographs, dimensions and other information are accurate. Product colors may vary depending on your screen/device. Minor variations may occur due to photography and manufacturing. Product availability may change.

SECTION 4 — PRICES
Product prices may change from time to time. We reserve the right to modify pricing, offers, discounts or availability. Applicable taxes and shipping charges, if any, will be displayed as required during purchase.

SECTION 5 — ORDERS
We reserve the right to refuse, cancel or limit an order where product availability is insufficient, payment cannot be verified, incorrect information is provided, an order appears fraudulent, the order violates these Terms, or technical/pricing errors occur. Eligible refunds for cancelled paid orders will follow our Refund Policy.

SECTION 6 — BILLING AND ACCOUNT INFORMATION
You agree to provide accurate and current name, mobile number, email, billing address, shipping address and other required information.

SECTION 7 — THIRD-PARTY SERVICES
Our website may use third-party services such as payment gateways, logistics providers, analytics tools, hosting services and other technology providers. Such services may be governed by their respective terms and policies.

SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to third-party websites. NIVE ENTERPRISES/RAUNIV is not responsible for their content, availability, security or policies.

SECTION 9 — CUSTOMER REVIEWS AND CONTENT
If you submit reviews, comments, photographs, feedback or other content, you confirm that you have the right to submit it and that it is not unlawful, misleading or infringing. Where permitted by law, you grant us permission to use customer-submitted content for legitimate business, marketing and promotional purposes.

SECTION 10 — PERSONAL INFORMATION
Personal information submitted through our website is handled according to our Privacy Policy.

SECTION 11 — ERRORS AND OMISSIONS
The website may occasionally contain typographical errors or inaccuracies relating to product information, prices, discounts, availability, shipping charges or delivery timelines. We reserve the right to correct such errors and, where necessary, cancel an affected order and provide an appropriate resolution.

SECTION 12 — PROHIBITED USES
You must not use the website for unlawful purposes, to violate laws, infringe intellectual-property rights, harass or abuse others, submit fraudulent information, distribute malware, conduct phishing or unauthorized data collection, scrape or misuse website content, interfere with security, or engage in fraudulent transactions.

SECTION 13 — DISCLAIMER AND LIMITATION OF LIABILITY
We make reasonable efforts to maintain website availability and accuracy but do not guarantee uninterrupted service, error-free information or continuous product availability. To the extent permitted by applicable law, NIVE ENTERPRISES shall not be responsible for losses arising from unauthorized use, technical interruptions or circumstances beyond our reasonable control. Nothing in these Terms is intended to exclude consumer rights or liability that cannot legally be excluded.

SECTION 14 — INDEMNIFICATION
You agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms or infringement of third-party rights, to the extent permitted by applicable law.

SECTION 15 — SEVERABILITY
If any provision is found unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

SECTION 16 — TERMINATION
We may suspend or terminate access where reasonably necessary, including for violation of these Terms, fraudulent activity or unlawful use.

SECTION 17 — ENTIRE AGREEMENT
These Terms, together with our other published policies, constitute the terms governing use of the website and purchase of our products.

SECTION 18 — GOVERNING LAW
These Terms shall be governed by the applicable laws of India. Subject to applicable consumer-protection and other mandatory legal rights, disputes shall be subject to the jurisdiction of competent courts having jurisdiction over Gautam Buddha Nagar, Uttar Pradesh.

SECTION 19 — CHANGES TO TERMS
We may update these Terms from time to time. The updated version will be published on our website.

SECTION 20 — CONTACT
NIVE ENTERPRISES - Brand Name: RauNiv
Email: niveenterprises151@gmail.com
Contact: 8178530935