Privacy policy

Effective Date: 12 August 2026

NIVE ENTERPRISES, operating under the brand name RAUNIV, respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our products.

This Privacy Policy explains how we may collect, use, store and share information when you visit or use our website, place an order, contact customer support or otherwise interact with RAUNIV.

1. INFORMATION WE COLLECT
We may collect name, email address, mobile number, billing/shipping address, order details, product preferences, customer-service communications, information provided through forms/reviews/feedback, device and browser information, IP address, website usage information, cookies and information required to process payments through payment partners.

2. HOW WE COLLECT INFORMATION
We may collect information when you visit our website, create/use an account, place an order, subscribe to communications, contact customer support, submit a review or feedback, participate in promotions/surveys, interact with social media, or use our website through a device.

3. HOW WE USE YOUR INFORMATION
We may use information to process and deliver orders, verify orders, process payments, provide customer support, handle returns/refunds/cancellations, send order and delivery updates, improve products/services, understand customer preferences, request reviews, send promotional communications where permitted, prevent fraud, maintain security, improve website performance, comply with law, resolve disputes and protect legal rights.

4. PAYMENT INFORMATION
Payments may be processed through third-party payment service providers. Payment information entered through a payment gateway may be processed directly by that provider according to its privacy and security practices. NIVE ENTERPRISES does not intentionally retain complete payment-card information unless required and permitted for legitimate business or legal purposes.

5. COOKIES
Our website may use cookies and similar technologies to remember preferences, maintain shopping-cart functionality, understand traffic, improve performance, provide relevant content and measure marketing performance. You may manage or disable cookies through your browser settings, although some functionality may be affected.

6. SHARING OF INFORMATION
We may share necessary information with trusted service providers including payment providers, courier/logistics partners, website/e-commerce providers, technology/hosting providers, customer-support providers, analytics and marketing service providers. We do not sell your personal information as a business practice. Information may also be disclosed where required by applicable law, court order, government authority or legal process.

7. THIRD-PARTY SERVICES
Third-party services used for payment processing, website functionality, analytics, advertising, logistics or other business operations may process information according to their own policies and applicable laws.

8. DATA SECURITY
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No online transmission or storage system can be guaranteed completely secure.

9. DATA RETENTION
We retain personal information for as long as reasonably necessary for services, transactions, business records, dispute resolution, fraud prevention and legal/accounting/regulatory obligations.

10. MARKETING COMMUNICATIONS
You may receive order, payment, shipping, return/refund, customer-service and promotional communications where permitted. You may opt out of promotional communications using the unsubscribe option or by contacting us.

11. YOUR CHOICES
Depending on applicable law, you may request correction, updates, withdrawal of consent where applicable, opt-out from promotional communications, or information regarding processing of your personal information. Contact niveenterprises151@gmail.com.

12. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices, content or security.

13. CHILDREN'S PRIVACY
Our website is intended for general consumers and is not knowingly designed to collect personal information from children.

14. CHANGES
We may update this Privacy Policy from time to time. Revised policies will be published with an updated effective/revision date.

15. PRIVACY CONCERNS
NIVE ENTERPRISES - Brand Name: RauNiv
Email: niveenterprises151@gmail.com
Contact: 8178530935